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ConfigMgr / MECMdecimal -2016409966

Fix Intune Error 0x87D00692: A higher authority, normally a domain Group Policy, overrides the Windows Update settings ConfigMgr tries to apply, so software update scans fail.

Open the log below first. It is the quickest way to confirm which of the causes applies before you change anything.

WUAHandler.log

Folder: C:\Windows\CCM\Logs\

Also check: WindowsUpdate.log · UpdatesDeployment.log · ScanAgent.log

Root causes

  • A domain GPO sets "Specify intranet Microsoft update service location" and points the device at a different WSUS server than the ConfigMgr software update point.
  • Local policy in registry.pol holds Windows Update settings that no longer match what ConfigMgr configures.
  • The Windows Update workload is split between ConfigMgr and Intune, and the two sources set conflicting scan sources.

Step-by-step remediation

  1. In WUAHandler.log find the line "Group policy settings were overwritten by a higher authority" and note the server it names.
  2. Run gpresult /h gpresult.html and find which GPO sets the Windows Update server policy.
  3. Remove or filter that GPO for ConfigMgr-managed devices so the software update point is the only source.
  4. If local policy is the cause, back up and rename C:\Windows\System32\GroupPolicy\Machine\registry.pol, then run gpupdate /force.
  5. Restart the SMS Agent Host service and run the Software Updates Scan and Deployment Evaluation cycles.
  6. For co-managed devices, check the Windows Update policies workload slider and whether Intune also sets a scan source.

For the full diagnosis around this error, read Prove which service owns Windows Update on a co-managed device.

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